What you get
- Every call answered instantly, 24/7, with no hold time
- Orders, appointments, or leads flowing directly into your systems without manual entry
- Consistent upselling and cross-selling on every interaction
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Build
Voice AI Development
Your customers are calling. Nobody is picking up.
We build voice AI agents that answer calls, take orders, schedule appointments, and qualify leads - with real-time POS and CRM integration, human escalation, and compliance recording built in.
$0.40
Per-call cost (vs $7-12 human)
99%+
Call answer rate
10
Weeks to launch
The Problem
What problem does this service solve?
Your phones ring and nobody answers. During peak hours, customers hear hold music or busy signals and go to a competitor. You cannot hire enough staff to cover every call, and the ones who do answer are inconsistent.
The average restaurant loses $292,000 per year to unanswered calls. A missed call isn't just a missed order - 69% of customers won't call back if nobody picks up the first time.
Overview
What is Voice AI Development?
Every missed call is a customer who went somewhere else. We build voice agents that answer every call, handle the conversation, and push results directly into your systems - no hold music, no busy signals, no missed revenue.
Restaurants miss 43% of calls during peak hours. Healthcare clinics lose patients to unanswered phones. Sales teams let leads go to voicemail. The cost of a missed call isn't just one lost transaction - it is a customer who goes elsewhere.
Voice AI that works in production is not a chatbot with a microphone. It requires sub-second latency, accent handling, interruption detection, background noise filtering, and graceful fallback to human agents when confidence drops. Most demos skip all of this.
We build voice agents that integrate directly with your POS, CRM, and scheduling systems - so orders flow into the kitchen, appointments appear on the calendar, and leads land in your pipeline without manual entry.
Experience Signal
Built voice AI systems handling thousands of calls monthly - from phone ordering to appointment scheduling to lead qualification.
Fit
Is this service right for you?
Good fit
- Restaurant chains and QSRs handling high call volumes for phone orders, catering, and reservations
- Healthcare clinics and dental groups managing appointment scheduling across multiple locations
- Real estate firms that need 24/7 lead qualification on inbound calls
- Service businesses (HVAC, plumbing, legal intake) where missed calls directly cost revenue
Not the right fit
- Businesses with fewer than 50 inbound calls per day (the economics may not justify custom development)
- Use cases requiring full emotional support or crisis counseling
- Organizations unwilling to implement human escalation paths for edge cases
Process
How does Voice AI Development delivery work?
1
Phase 1· Week 1-2
Call Flow Design and Voice Architecture
We map your call scenarios, define the conversation flows, design escalation rules, and select the optimal STT/LLM/TTS stack for your latency and accuracy requirements.
Deliverables
- Call flow diagrams with branching logic and edge cases
- Voice architecture spec (STT, LLM, TTS selection with latency budget)
- Escalation rules and human handoff triggers
- Compliance and recording requirements
2
Phase 2· Week 2-5
Voice Pipeline Build and Integration
We build the voice agent pipeline, integrate with your POS, CRM, or scheduling system, and implement real-time menu/catalog sync so the agent always has current information.
Deliverables
- Production voice pipeline with streaming STT/LLM/TTS
- POS or CRM integration with bidirectional data sync
- Knowledge base with business-specific vocabulary and constraints
- Interruption handling and endpointing configuration
3
Phase 3· Week 5-8
Testing, Tuning, and Accent Calibration
We test with real call scenarios across accents, noise conditions, and adversarial inputs. We tune confidence thresholds, latency, and escalation sensitivity against production benchmarks.
Deliverables
- Accuracy benchmarks across accent and noise profiles
- Latency waterfall with per-component breakdowns
- Adversarial input testing (trolling, edge cases, off-menu requests)
- A/B comparison against manual call handling baseline
4
Phase 4· Week 8-10
Production Rollout and Monitoring
We deploy to production with real-time monitoring, set up analytics dashboards, train your team on escalation workflows, and establish a feedback loop for continuous improvement.
Deliverables
- Production deployment with telephony integration
- Real-time analytics dashboard (call volume, completion rate, accuracy, latency)
- Staff training on monitoring and escalation
- Post-launch optimization plan
Outcomes
- Every call answered instantly, 24/7, with no hold time
- Orders, appointments, or leads flowing directly into your systems without manual entry
- Consistent upselling and cross-selling on every interaction
- Measurable reduction in missed calls and staff phone burden
Deliverables
- Production voice AI agent with streaming STT/LLM/TTS pipeline
- POS, CRM, or scheduling system integration
- Call analytics dashboard with accuracy and latency monitoring
- Human escalation interface with full conversation context
- Compliance recording and transcript storage
- Staff training and operational runbook
Success Metrics
- Call answer rate (target 100% vs. industry average 57%)
- Order or appointment completion rate without human intervention
- Average response latency (target sub-1 second)
- Revenue from recaptured missed calls
- Staff hours freed from phone duty
Engagement models
8-10 week delivery of one production voice agent covering a single call flow (phone ordering, appointment scheduling, or lead qualification).
Best forBusinesses deploying voice AI for the first time on a specific call scenario.
Core technology stack
E
ElevenLabsD
DeepgramV
VapiRA
Retell AIOpenAI
Anthropic
Twilio
L
LiveKitPython
TypeScript
W
WebRTCUse Cases
Common use cases for Voice AI Development
Phone Ordering for Restaurant Chain
A pizza chain with 25 locations misses 40% of phone calls during dinner rush. Missed calls cost an estimated $15,000 per location per year in lost orders.
How we build it
We build a voice agent integrated with their POS that takes phone orders, handles menu modifications and dietary questions, upsells on every call, and sends orders directly to the kitchen display.
Outcome
100% call answer rate. 99% order accuracy. $893,000+ in phone order revenue captured. Staff freed from phone duty to serve in-store guests.
Appointment Scheduling for Dental Group
A dental group with 30 locations handles 500+ daily calls for scheduling, rescheduling, and insurance questions. Hold times average 4 minutes, and 30% of calls are abandoned.
How we build it
We build a voice agent that accesses the scheduling system, finds available slots, books appointments, sends confirmations, and handles rescheduling - with automatic escalation for insurance-related questions.
Outcome
Zero abandoned calls. Average scheduling time drops from 4 minutes to 90 seconds. Front desk staff reallocated to patient care.
Inbound Lead Qualification for Real Estate
A real estate firm receives 200+ inquiry calls per week. Agents spend 60% of their time on unqualified leads asking basic questions about listings.
How we build it
We build a voice agent that answers listing questions from the property database, qualifies leads based on budget, timeline, and location criteria, and books showing appointments for qualified prospects.
Outcome
Agents spend 80% of time on qualified leads. Lead-to-showing conversion rate increases by 35%. 24/7 availability captures after-hours inquiries.
Frequently asked questions about Voice AI Development
Modern TTS systems like ElevenLabs produce speech indistinguishable from humans in blind tests. We select voices that match your brand and configure speech patterns (pacing, pauses, tone) for natural conversation flow.
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Next Step
How many calls are you missing right now?
Tell us your call volume and what your customers are calling about. We will scope a voice agent and show you the ROI math for your business.