Healthcare
150+ hospitals adopted, 30% jump in patient engagement, built in 14 weeks.
We built PDC's web-based telehealth platform integrating real-time video consultations with FDA-approved diagnostic peripherals - enabling remote clinical examinations with live patient data, secure encounter recording, and multi-provider care coordination across 150+ hospitals.
Client
PDC
Industry
Healthcare
Timeline
14 weeks
Team Size
11 engineers + 4 client leads
Impact
Hospital adoption
Patient engagement
In-person visit reduction
Delivery timeline
Hospital adoption: Hospitals actively using the telehealth platform for remote consultations with diagnostic peripheral integration.
Patient engagement: Increase in patient engagement compared to the provider's previous phone-only follow-up model.
In-person visit reduction: Reduction in unnecessary in-person visits for patients who could be examined remotely with diagnostic peripherals.
Delivery timeline: From kickoff to production deployment with full diagnostic integration and HIPAA compliance.
“Before this platform, telehealth meant phone calls. Now our providers connect a stethoscope, stream an ECG, and examine patients 200 miles away as if they were in the same room. That changed what remote care means for our network.”
The Challenge
Standard telehealth was limited to audio and video - doctors could see and hear patients remotely but could not examine them. Without real-time diagnostic data during consultations, remote visits were restricted to follow-ups and simple conversations, not clinical examinations.
Care coordination between primary providers and specialists was fragmented. Patient records, consultation notes, and diagnostic readings lived in disconnected systems, forcing manual handoffs that delayed treatment decisions for patients in remote areas with limited specialist access.
Reimbursement uncertainty for telehealth visits required thorough encounter documentation. Without integrated recording, digital signatures, and structured visit data, providers struggled to justify remote visit billing to payers.
What We Built
Built a real-time consultation platform connecting providers via audio and video with simultaneous data streaming from FDA-approved diagnostic peripherals - portable examination cameras, digital stethoscopes, ECG telemetry, and printer units - giving doctors examination-grade data during remote visits.
Optimized the video engine for low-bandwidth environments common in rural and remote healthcare settings, for reliable connectivity in the target deployment areas where telehealth access matters most.
Integrated secure encounter recording, digital signatures via DocuSign, and Stripe payment processing to create a complete visit workflow - from scheduling through examination to documentation and billing - within a single HIPAA-compliant platform.
Deployed on AWS with HIPAA-compliant infrastructure including encrypted S3 storage, Twilio for real-time communication, and Hasura with PostgreSQL for the data layer, supporting broad device compatibility across portable diagnostic units.
Related Work
Telehealth platforms connect to FDA-approved diagnostic peripherals (digital stethoscopes, examination cameras, ECG monitors) via USB or Bluetooth on portable examination units. During a video consultation, the device streams diagnostic data in real time alongside the video feed, allowing the remote provider to conduct an actual clinical examination rather than just a conversation. The platform must handle device pairing, data synchronization, and graceful fallback when peripherals disconnect.
Next Step
One call with a founder. No sales team, no follow-up sequence. If we can't help, we'll say so.